This Risk Management system was a web based one stop solution and intelligent dashboard for the management of technological related risk. We developed an interface where the stakeholder can have the Wholesome view of a particular risk. Also the user can drill down like country wise, business unit wise, bio wise.
These reports and dashboards what present earlier also but the information was scattered among different business units share points mail boxes. We collated the data from various data sources and and prepared a Master data source, which was updated on a regular basis. From this Master data source we prepared reports for the stakeholders view like this stakeholders can have the latest available reports
My Roles and Responsibilities
Information Architecture - The Big Picture
Developed Information architecture on the basis of results which we have got by an Card Sorting exercise with the stake holders and secondary users.
Challenge - Customers did not had the future image of the product in their mind at the start of the project
Solution- We developed the information architecture in different phases and revisited the infor mation architecture after every release and
What I learned?
Leadership - I took the responsibility of the most complex modules as compared to others.
I reviewed the work of junior designers before sending it to the client
Dashboard Design - I performed a detail study on visual representation and there uses in the kind of data we can represent with the help of different kinds of charts.I learned Dashboard usability principle and different design patterns for dashboard design which are in general different from the web design.
Collaboration - I analyzed the sample data given by client and came up with customized dashboard for different user groups keeping the technology constraints in mind.
Defining the Process- Since there were no such product in the market. It was hard to visualize the end product for client. Hence I analyzed the whole manual process, process flow, the data sources and designed an Information Architecture to digitize the whole experience.